Generous Gifts

Generous Gifts

Generous Gifts is a brand new e-commerce platform designed and built solely for Charities who sell merchandise and virtual-gifts.

It has been Telebank’s desire over the last 17 years to ensure the clients we partner with are able to take advantage of the latest technological innovations available.

  • Christmas cards
  • Books
  • Bird boxes
  • Memorabilia
  • Aprons Mugs
  • Posters
  • Clothing
  • Virtual Gifts
  • And More…

We are convinced that will help in not only boosting supporter acquisition and retention but also generate a brand new revenue stream through the sale of your literature and merchandise including:

Uniquely, Generous Gifts is the only site that exists where your supporters and the general public alike and purchase gifts from multiple sellers from one platform (similar to Amazon but purely for the third sector) and request additional literature via an opt in/out box such as for legacies, regular giving or events.

If your customers have purchased a product from your catalogue; our technology has the capability for them to also leave an additional donation at checkout stage, this can be either split evenly with other vendors (charities) they purchased from or sent to the charity of their choice in its entirety.

Your customers also have the ability to Gift-Aid any donations with a pop up window confirming their declarations for past, present and future donations.


Through your dedicated online portal Generous Gifts can offer your staff a truly integrated service by providing the ability to view all activities in real-time and delivers a standard suite of both marketing and financial reports to support multiple departments within your organisation.

This includes:

  • Method of payment
  • Best-selling lines
  • Number of responses
  • Low level alerts
  • Paying in slips and full banking details
  • Full tracking system of fulfilled orders.

Our bespoke system has been developed in-house and thus also able to offer you a tailor-made suite of reports (accessible 24/7) based on any requirements whatsoever and downloadable in any requested format

The system adheres to security standards as set out by the IASME (information assurance for small and medium sized enterprises) with variable levels of access through username / group and password protection.

Additional Features Include

  • Promotion System for Coupons / Offers
  • Anonymous Checkout*
  • Full Control Over Inventory
  • Mobile Responsive Store
  • Multilingual Catalogue*
  • Auctions*
  • CSV Import / Export Catalogue & Products
  • Social Media Login
  • Variable Membership Levels
  • Instant Catalogue Search
  • Product Comparison*
  • Charity News Module
  • Download Virtual Gift Artwork / Documentation Instantly*
  • Secure API Payments via PayPal

*Available by Request.


We are well established in providing services for the fulfilment of merchandise, literature and alternative gifts.

Depending on your requirements we are able to fulfil directly onsite .

Once a gift has been purchased online the order details will come directly to our email as well as yours, a pick list will be produced daily detailing the customer’s name, address and the item(s) they have purchased.

This will be given to the fulfilment team and fulfilled accordingly.

Any order received before 12pm will be despatched on the same day, anything received after this time will be despatched the following day.